TfL launches ‘HeadphonesOn’ campaign to reduce smartphone noise on London public transport

Transport for London (TfL) has launched a new public information campaign, “HeadphonesOn”, asking passengers on buses, the Tube and other public transport to use headphones when listening to music or taking calls.

TfL surveyed 1,000 customers and reports that 70% said loud music or conversations over speakers disturb their journeys. The campaign — part of TfL’s wider #TravelKind initiative — uses posters and social media to encourage considerate behaviour and improve the experience for all travellers.

Key points

• Campaign name: HeadphonesOn
• Survey: 1,000 customers; 70% affected by loud phone/music
• Measures: Posters across the network and social messaging
• Goal: Reduce noise disturbance and make journeys more pleasant

Read the official TfL press release for full details: https://tfl.gov.uk/info-for/media/press-releases/2025/august/new-tfl-campaign-encourages-customers-to-use-headphones-on-public-transport

Source: Transport for London press release