Google Maps mobile outage — Sept 11, 2025
On September 11, 2025, many Android and iOS users reported a Google Maps mobile outage where maps failed to fully load, listings didn’t appear and directions were not provided. Some users saw errors such as “Cannot reach server.” Over 4,000 reports appeared on outage trackers during the incident.
What was affected
- Mobile: Android & iOS apps — unable to fully load maps, show listings or provide directions.
- Web/Desktop: Not affected — the web version of Google Maps continued to function normally.
Timeline (local times shown in reports)
- ~3:34 PM ET — Google noted an investigation into issues with Maps SDK and Navigation SDK on its Status Dashboard.
- ~5:22 PM ET — Google reported mitigation work underway and “indications of recovery.”
- ~5:52 PM ET — Google said the issue was partially resolved but did not provide an ETA for full resolution.
Official status & coverage
Official Google Maps Platform Status: https://status.cloud.google.com/maps-platform/
Other coverage:
– 9to5Google: https://9to5google.com/2025/09/11/google-maps-down-outage/
– Economic Times: https://economictimes.com/…/123838631.cms
What to do
- Check the Google Maps Platform Status page for updates.
- If you rely on navigation, use the web version or an alternate mapping app until services fully recover.
If you experienced the outage, please leave a comment with your city and device model — it helps identify the scope of the incident.
Note: This article was compiled from official Google status updates and contemporary reporting.