How to Cancel NordVPN and Get a Refund
Decided NordVPN isn’t for you? You can disable auto‑renewal, cancel through your app store, delete your Nord account, and — if you’re within 30 days of purchase — request a full refund under NordVPN’s money‑back guarantee.
Below are clear, step‑by‑step options so you can end or pause service without losing access immediately while you choose an alternative.
Quick steps
- Turn off auto‑renewal: Sign in at my.nordaccount.com → Billing → find NordVPN → click Cancel next to Auto‑renewal. Your subscription will remain active until the billing period ends.
- Cancel via app stores: If you subscribed on Android or iOS, cancel through Google Play (Payments & subscriptions → Subscriptions) or iOS Settings → Subscriptions. For refunds on Apple purchases, contact Apple support.
- Delete your Nord account: To stop service immediately (and remove access to Nord products like NordPass/NordLocker), sign in at my.nordaccount.com, go to Account settings and choose Delete account. You’ll confirm via an emailed code.
- Request a refund: NordVPN offers a 30‑day money‑back guarantee. After cancelling auto‑renewal, contact NordVPN support via the help center at support.nordvpn.com and use live chat or email to request a refund. Refunds can take up to 10 business days to process.
Tips & context
NordVPN is widely regarded for speed and specialized server options, but app experience and individual needs vary. If you want to keep service until you find a replacement, simply disable auto‑renewal instead of deleting your account.
Looking for alternatives? Popular options often recommended include Proton VPN (privacy‑focused), Surfshark (value and speed), and ExpressVPN (streaming and ease of use).
Important: If you purchased through a third party (Apple/Google), refunds may need to be processed by that store. Always keep confirmation messages from support until your refund is posted.
Discussion: Are you planning to switch to another VPN or give NordVPN another try?