Apple Music and Apple TV experiencing a partial outage
Apple has reported a partial outage affecting Apple Music and Apple TV, including the Apple TV Channels feature. The company logged the incident on its System Status page at around 2:53 PM ET, and says the issue is impacting “some” users rather than a full service disruption.
Reports on outage tracker DownDetector began appearing shortly before Apple’s notice, indicating users started seeing problems around 2:33 PM ET. Anecdotal evidence suggests many subscribers can still access content, so the issue appears intermittent or regionally limited at this time.
What to check if you’re affected
- Visit Apple’s System Status page for live updates: https://www.apple.com/support/systemstatus/.
- Try restarting the app or device, sign out and back into your Apple ID, and confirm your internet connection.
- See community reports on DownDetector to check if others in your area are affected.
Context
Apple relies on cloud infrastructure from third parties for many services. In October 2025, the company was affected by a major Amazon Web Services outage that also disrupted Alexa and other services. That incident underscores how third-party cloud issues can ripple into consumer‑facing Apple products.
What we’re watching
- Apple’s System Status updates for resolution progress and any root‑cause information.
- Whether the outage expands or remains limited to certain regions and users.
- Official guidance from Apple on any steps users should take if they can’t access services.
We’ve contacted Apple for more details on the scope and cause of the outage and will update this post when the company responds or the System Status page is updated.
Discussion: Are you experiencing problems with Apple Music or Apple TV right now — and if so, what device and region are you using?