Google Maps outage — mobile maps failing to load (Sept 11, 2025)
Google Maps is experiencing an outage in some regions where the mobile app (Android & iOS) is unable to fully load maps, show place listings, or provide directions. Users have reported errors such as “Cannot reach server” and only map outlines or cached tiles appear in some areas.
Quick facts
- Platforms affected: Android and iOS mobile apps
- Reports: 4,000+ reports on Downdetector as of the latest check
- Google status: Investigating issues with the Maps SDK for Android/iOS and the Navigation SDK
Where to check for updates
- Google Maps Platform status: https://status.cloud.google.com/maps-platform/summary
- Outage reports and live user reports: https://downdetector.com/status/google-maps/
- Related coverage: 9to5Google report
What you can try
- Switch to maps.google.com in a mobile or desktop browser
- Restart the app or your device and check for app updates
- Use cached offline maps if you have them available
Status: Developing — Google is investigating. If you’re affected, please comment below with your device and location to help track the impact.
Sources: Google Maps Platform status dashboard, Downdetector, 9to5Google.