iPhone 17: Apple Intelligence model download issue fixed
A recent software problem prevented some new iPhone 17 owners running iOS 26 from fully downloading Apple Intelligence models, which temporarily disabled features such as Text Improve and Genmoji. Apple has issued a server-side fix that appears to have restored model downloads for affected users.
What happened
Shortly after the iPhone 17 launch, some users reported that Apple Intelligence models stalled during download and would not complete. The issue affected AI-powered tools including text-improvement utilities and the Genmoji feature.
How it was resolved
Apple implemented a server-side update to restore model downloads. Apple Support also recommends ensuring your device is connected to Wi‑Fi and power during initial model setup to avoid interrupted downloads.
Troubleshooting
- Ensure you’re on a stable Wi‑Fi connection and have sufficient battery or are plugged in.
- If models still don’t download, try toggling network modes or resetting network settings (backup any saved Wi‑Fi passwords first).
- Contact Apple Support if problems persist: Apple Community thread.
Sources
Have you experienced this issue on your iPhone 17? Share your experience in the comments below.