Munich court: Amazon found to have misled customers over Prime Video ads
Munich court rules Amazon misled customers about Prime Video ads The Regional Court Munich I (Landgericht München I) has ruled in favor of the German consumer protection association in a case concerning Amazon’s announcement of advertising on Prime Video. The court found that an email Amazon sent to customers about upcoming changes to the streaming service earlier this year was misleading and did not provide sufficiently clear information. According to the judgment, the notice sent by Amazon failed to make key facts transparent for consumers, prompting the consumer group to sue. The court sided with the plaintiffs and set a legal limit on how subscription services may communicate changes that affect users’ expectations about ad‑free access or the nature of the service. What the ruling means Consumer protection win: The…
