Handy-Ticket but no reception: screenshots aren’t enough (English)
Handy-Ticket but no reception: screenshots aren’t enough Summary: A recent Berlin case shows that a saved screenshot of a mobile ticket may not be accepted during a fare inspection. Transport companies in Berlin expect to see the ticket displayed in the official app (often together with ID). If you cannot present the live ticket in the app, you risk being fined. What happened A passenger presented a screenshot of their purchased ticket during a check, but the screenshot was not accepted as valid proof. The carrier enforced the standard fine because the ticket was not shown in the official app in real time. Why screenshots can fail Screenshots can be altered or copied and are not considered verifiable by some carriers. Some systems validate a ticket’s current status server-side, which…
