DB Navigator has problems: Deutsche Bahn refers to their web offering

DB Navigator, the popular mobile app by Deutsche Bahn, is currently experiencing some issues that are causing frustration among users. The app, which allows users to plan and book train journeys, check timetables, and get real-time updates, has been experiencing technical difficulties, affecting its reliability and functionality.

Technical difficulties impacting usability

The technical difficulties have been reported by numerous users, who have been facing issues such as slow loading times, incorrect train information, and frequent crashes. This has made it difficult for users to rely on the app for their travel needs, causing inconvenience and frustration.

According to Deutsche Bahn, the issues are related to the high number of users accessing the app simultaneously, especially during peak travel times. They have acknowledged the problem and are working on a solution to improve the app’s performance and stability.

Bahn suggests using their web offering as an alternative

Until the technical issues with the DB Navigator app are resolved, Deutsche Bahn has advised users to use their web offering as an alternative. The Deutsche Bahn website provides similar functionalities as the app, allowing users to search for train connections, book tickets, and access real-time information.

By accessing the Deutsche Bahn website through a mobile browser, users can still access the necessary travel information and services. While not as convenient as having a dedicated mobile app, using the web offering can help mitigate the inconvenience caused by the issues with the DB Navigator app.

Summary

DB Navigator, the mobile app by Deutsche Bahn, is currently facing technical difficulties that are impacting its usability. The app has been experiencing slow loading times, incorrect train information, and frequent crashes. Deutsche Bahn has advised users to use their web offering as an alternative while they work on resolving the app’s issues. By accessing the Deutsche Bahn website through a mobile browser, users can still access the necessary travel information and services.
source: https://www.iphone-ticker.de/db-navigator-macht-probleme-bahn-verweist-auf-ihr-web-angebot-224329/