### Apple Vision Pro Returns: A First Look at Customer Feedback
The launch of Apple’s Vision Pro on February 2nd has been met with great anticipation, marking a significant leap in the tech giant’s product line. However, with Apple’s 14-day return policy, the first wave of buyers has reached the pivotal point of deciding whether the Vision Pro lives up to their expectations. As expected, a portion of these initial purchases are making their way back to Apple, but not without some insightful feedback from the consumers.
Apple’s return and refund policy is quite straightforward—unsatisfied customers can return their products within 14 calendar days of receipt for a full refund. Given the hefty price tag of $3,500 in the US, it’s plausible that some consumers intended to test drive the Vision Pro within this period before deciding on a full commitment. However, early returns have revealed more than just buyer’s remorse; there are substantive issues at play.
### Comfort & Health Concerns Take Center Stage
In a collection of consumer reports compiled by The Verge, two primary reasons stand out for the disillusionment with the Vision Pro: comfort and health-related issues. While innovative in its approach to augmented reality, the Vision Pro’s design has not been universally well-received.
**Weight and Comfort**: Many users voiced their discomfort related to the weight of the Vision Pro, coupled with a mounting design that results in an awkward distribution of weight. This design issue significantly reduces the comfort, thereby limiting the duration users can wear the device without discomfort.
**Health Issues**: A segment of users reported adverse health effects from using the Vision Pro, including headaches and nausea. While these symptoms can occur with other AR products, it’s small consolation to those affected.
### Lack of Applications
Beyond physical discomfort, users have cited a lack of applications and suitable use cases as a determining factor in their decision to return the Vision Pro. Unlike its counterparts like the Meta Quest, the Vision Pro currently lacks a range of apps, notably in fitness, where the external battery design poses a significant hindrance.
### A Peek into Future Possibilities
Despite these early setbacks, a portion of the returnees remain optimistic about Apple’s future iterations of the Vision Pro. They’re willing to give future versions a chance, indicating a belief in Apple’s capacity for innovation and improvement.
### Conclusion
Apple’s venture into the augmented reality space with the Vision Pro represents a bold move, but initial feedback suggests there’s room for improvement. Comfort, health concerns, and a current scarcity of compelling applications have led some to return their devices. However, the technology’s potential and Apple’s history of refining its products mean that future versions could address these early criticisms. Customers, for their part, seem ready to stay tuned for what’s next.
source: https://www.ifun.de/apple-vision-pro-die-ersten-geraete-gehen-zurueck-227602/
