Postbank: After App Debacle, Now „Withdrawal from the Scene“
### Postbank's Withdrawal Saga: A Rethink of Banking Convenience The Deutsche Bank's ambitious endeavor to completely absorb Postbank's private customer segment by the end of 2023 has notably failed. What was supposed to be a monumental stride in banking consolidation has culminated in an operational debacle, drawing ire from consumers and regulatory watchdogs alike. #### Unprecedented Wave of Complaints Postbank's integration journey has been anything but smooth. Technical glitches, a surge in customer complaints, and significant delays in processing terminations, account transactions, and customer inquiries have raised red flags across the board. Not only have consumer protection organizations raised their voices in protest, but the financial supervisory authority, BaFin, has also been keeping a close watch on the efforts to remedy these issues since last fall. The digital infrastructure of…